Privacy Policy

Effective Date: 12 November 2024

At African Essentials, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide to us when you visit our website or make a purchase.

1. Information We Collect

We only collect personal information necessary for processing orders. This includes:

  • Name and Address
  • Email Address
  • Phone Number

2. How We Use Your Information

We use your personal information exclusively to process and fulfil your orders. African Essentials does not use this data for any other purpose.

3. Data Protection

To safeguard your personal information, we implement industry-standard security measures, including:

  • Encryption: Data is encrypted to prevent unauthorized access.
  • Restricted Access: Only authorized personnel with a legitimate need can access your data.

4. Data Retention

We retain your personal information only as long as required by law. Once the data is no longer needed or legally required, we securely delete or anonymize it.

5. Customer Data Rights

As a customer, you have the right to access, update, and delete your personal data. If you would like to exercise any of these rights, please call +27 672 002 603.

Please note that African Essentials only collects data necessary to process your order and does not collect or use data for any other purpose.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience. These technologies help us understand how you use our website so we can make improvements to the user experience.

7. Compliance with POPIA

African Essentials complies with the South African Protection of Personal Information Act (POPIA) to ensure the lawful processing, handling, and protection of your personal information.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, so please check back periodically to stay informed of our data practices.

9. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at +27 672 002 603.

Thank you for trusting African Essentials with your personal information. We are committed to protecting your privacy and ensuring that your data is handled securely.